Sir, I have taken a angioplast treatment in ur hospital coimbatore for my father on 04/06/2019 and I made a payment of RS.126000 In this connection I claimed the amount from UNITED INDIA INSURANCE Now they asked query for providing the barcode sticker of implants used Then today I visited ur hospital and given a request to Cath Lab staff around 12 30 pm and concerned staff is not in the seat advised me to come after 2 clock and I came to after 2 clock .I met the concerned staff Mrs gayathri She advised me to get the invoice from first floor bill counter.I came there and they also advised me to take the copies of bills and insurance query report and I submitted the same to concerned staff.After that she said simply It will take a time to collect after 2 or 3 hours.It is very much furstrated of service to the patient.It is a very painful experience to me.Also the delivering mode of message is very roughly.Plz advised them to handle the patient s politely and smiley face.
By
R Rengaswamy
Hospital Address: 99, Avinashi Rd, TNHB Colony, Indira Nagar, Civil Aerodrome Post, Peelamedu, Coimbatore, Tamil Nadu 641014